A warm welcome to the Pilates Life Studio! We are so glad you are here!
This pass includes five 55min Private with Gwyneth sessions
With a 500hr Comprehensive Pilates Teacher Certificate, as well as, Classical Pilates Teacher Masters/Graduate Certificate, you will be in expert hands. Gwyneth will build personalized private sessions around your health and fitness goals and you will have the opportunity to work on the Reformer, Tower/Trapeze Table, Wunda Chair, Arm Chair, and Barrels.
Studio Policies
How to Reserve a Session
After purchasing your pass, please head to this scheduling system's calendar to find an available private session you'd like to attend. Follow the prompts to book your spot into the desired day and time. Handy tool: on left hand side of the scheduling system there is a tab marked "all classes", click that and find "Private with Gwyneth", which will only show the classes you are looking for. You can book into any available spot on the schedule up to 45 days ahead.
Session Cancellations
If needing to cancel your upcoming scheduled class we require at minimum 24 hours. Cancelling your classes with more notice is appreciated. With more notice, this helps our community of clients find convenient make up classes. If cancelling 24 hours or more before your upcoming class, your class pass remains on your account. If cancelling without 24 hours notice, it is considered a late cancel and one class pass on your account will be used. This includes all unforeseen issues including accidental oversleeping, emergencies, traffic, sickness, and otherwise. Even when cancelling without 24 hours notice, all clients are required to cancel themselves out of the classes they can’t attend with as much notice as possible to ensure fairness to the other clients in our community.
Class Cancellations - How To
All class cancellations are done by the client through the Pilates Life Studio’s
Punch Pass scheduling system. Please don't email or text Amy to cancel for you, it is helpful for sake of time if you cancel yourself out of the class. If you are having issues, Amy is happy to help. Once on the scheduling website, log in using the same email you receive your session reminders. Once logged in, you will see the "My Reservations" tab, click that and you will find all the sessions you are registered for. Find the session you are unable to attend, click that, and then click the "cancel reservation" button. Then head to the schedule to find a session that has an opening that you can attend and sign up.
Package Refunds & Expiry Dates
All packages are non-transferable and non refundable. This pass expires in 10 weeks. If you are having trouble finding available classes, please connect with Amy to help schedule you in.
Illnesses
If you are experiencing a fever, feeling quite ill (where you may be contagious), and/or have a significant cough, please cancel your upcoming session on the Pilates Life Punch Pass scheduling system, and stay home to get well. If you have no fever, no other symptoms, and have a very minimal cough you are welcome to join the class. If cancelling without 24 hours notice, late cancellation policy does apply as the studio is holding a spot for you in class, it is recommended to cancel out of your class as soon as you start to feel ill, just in case.
Late Arrivals
Sessions start right on time and doors lock at start time. Please knock on door if arriving late. Traffic, important calls, or other unforeseen circumstances are totally understandable. Please keep late arrivals to a minimum as what we do at the beginning of the session is important for the entire length of class.
Silent Mode Cell Phones
When you arrive at the studio please put your cell phone on "silent mode". Do not use your phone while on the equipment, it is unsafe. We recommend keeping your phone in your bag.
No Scent Space
Please do not wear fragrance when attending classes at the studio, some clients (and the instructors!) are allergic.
Etiquette
Please head to the Studio Etiquette section of the Pilates Life website to read the list of helpful etiquette rules to ensure all sessions are joyful and meaningful for all participants. These rules will also help keep the studio in good working order.
Thank you so much for taking the time to read the policies and etiquette. After reading the policies, if you have any questions or concerns, please connect with Amy. We'd love to know your expectations for us at the studio. See you at the studio!
By purchasing this pass you are agreeing to our policies listed above. 